Privacy Policy

Overview

This Privacy Policy describes how Southlake Public Adjuster, operated by Rise Public Adjusting LLC (“we,” “us,” or “our”), collects, uses, and protects information when you visit southlakepublicadjuster.com, call us, email us, or submit a website form.

By using the website, you acknowledge the practices described here. If you do not agree with this policy, please do not submit information through the website.

Information we collect

Information you provide

When you request a claim review or contact us, we may collect your name, phone number, email address, claim type, and the information you choose to include in your message. Please do not submit Social Security numbers, policy numbers, payment card information, medical information, or other sensitive data through the website form.

Technical information

Our hosting provider may automatically record limited technical information, such as IP address, browser type, device type, pages requested, referring page, and date and time of access. This information may be used for security, troubleshooting, and basic website operation.

Cookies and session data

The website may use a temporary session cookie to support form security and normal site operation. The cookie does not store the contents of your claim request and ordinarily expires when you close your browser. If analytics or other optional tools are added later, this policy should be updated before those tools are enabled.

How we use information

We may use collected information to:

• Respond to your inquiry or requested claim review
• Communicate about services you asked us to discuss
• Evaluate whether we may be able to assist with a property claim
• Maintain website security and prevent spam or abuse
• Comply with applicable legal, regulatory, or recordkeeping obligations
• Establish, exercise, or defend legal rights

Submitting a website form does not create a public adjuster-client relationship. That relationship begins only through an appropriate written agreement.

How information may be shared

We do not sell personal information. We may share information with service providers that support website hosting, email delivery, communications, security, or professional operations, subject to appropriate obligations. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.

Information about a claim is not shared with an insurance carrier or another third party as part of public adjusting representation unless authorized, required, or otherwise appropriate after an engagement is established.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, applicable professional requirements, and legitimate business or legal needs. We use reasonable administrative and technical measures designed to protect information, but no website, email, or internet transmission can be guaranteed completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of personal information associated with a website inquiry, subject to applicable law and any legitimate need to retain records. You may also ask us to stop nonessential communications. We may need to verify your identity before acting on a request.

Third-party links

The website may link to third-party sites, including Unsplash photo pages. We are not responsible for the content, security, or privacy practices of third parties. Review their policies before providing information to them.

Children's privacy

This website is intended for adults seeking property claim information. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through this website, contact us so we can review and address the request.

Policy changes

We may update this Privacy Policy as our website or practices change. The effective date at the top identifies the latest version. Material changes will be posted on this page.

Contact us

For privacy questions or requests, contact Rise Public Adjusting LLC through Southlake Public Adjuster at info@southlakepublicadjuster.com or +1 (832) 503-5866.